Great with details, people and keeping things moving? Join our Installation & Warranty team.
Coordinate warranty and maintenance jobs from claim through to completion
Work closely with customers, builders and contractors to keep jobs on track
Join a supportive team where organisation and great communication are key
ABOUT US…
Beaumont Tiles is Australia’s leading retailer in tiles, hard flooring, and bathroomware, with over 110 stores nationwide. As an innovative market leader, we source the latest trends and products from around the globe to inspire dream spaces for homes and businesses. Our network of company-owned and franchised stores proudly services trade professionals, home builders, renovators, and the commercial sector. Backed by the Wesfarmers/Bunnings Group, we’re committed to growth, quality, and exceptional customer experiences.
OUR CULTURE…
At Beaumont Tiles, we believe success starts with people. We foster a culture of belonging, inclusivity, and respect, reflecting the diversity of the communities we serve. We value individuality and encourage our team members to explore their passions, develop their skills, and achieve their full potential in a supportive environment.
WHY JOIN US?
Be part of a company creating dream spaces for customers
Attractive remuneration package
Employee Assistance Program (EAP)
Ongoing training and development opportunities
Exclusive employee discounts
Join the tile industry leader within the Wesfarmers/Bunnings Group
Dynamic, supportive, and successful teams
Job Description
The Role
Join a supportive team where you’ll play an important role in keeping warranty and maintenance work moving. This is a varied administration and coordination position suited to someone who enjoys working with customers, builders and contractors while keeping multiple jobs organised and on track.
Reporting to the Installation and Warranty Manager, you’ll coordinate warranty and maintenance activities from the initial claim through to job completion and contractor payment.
Your responsibilities will include:
Receiving, assessing and logging customer warranty claims
Booking site inspections and coordinating site reports
Setting up warranty and maintenance jobs across internal systems
Scheduling contractors and following up the progress of works
Coordinating the return of contractors for defective work
Preparing and following up quotes for builders
Providing builders with clear and timely progress updates
Reviewing site photos and completed works
Processing contractor payments
Supporting the wider Installation Administration team as required
Desired Skills and Experience
About You
You’ll be organised, approachable and comfortable managing competing priorities. You’ll also bring:
Strong administration and coordination skills
Excellent attention to detail
Clear written and verbal communication skills
Confidence communicating with customers, builders and contractors
Good time management and the ability to work to deadlines
Strong computer skills and a willingness to learn new systems
A positive, professional and team-focused approach
The flexibility to adapt as priorities and situations change
Why Join Beaumont Tiles?
This is a great opportunity to join a collaborative team and take ownership of a varied role where your organisation and follow-through will make a genuine difference to the customer experience.
You’ll work across a broad range of warranty and maintenance matters, build strong working relationships and help ensure each job is completed efficiently, safely and professionally.
Apply Now
If you’re a capable administrator who enjoys coordinating people, systems and competing priorities, we’d love to hear from you.
Apply today and take the next step in your career with Beaumont Tiles
